Legal

Privacy Policy

How we collect, use and safeguard your personal data, and the rights you hold over it.

1. Who we are

This Privacy Policy explains how Cleaneamuscleeu (the "owner", "we", "us") handles personal data collected through the website at cleaneamuscleeu.world. We are the data controller responsible for your personal data.

2. What data we collect

We collect only the data needed to operate the website and respond to your enquiries:

  • Contact form data: your name, email address and the content of your message.
  • Consent records: confirmation that you agreed to this policy and your cookie preferences.
  • Technical data: limited information such as browser type and pages visited, collected only where you have allowed analytics cookies.

3. Purposes and legal bases for processing

We process personal data under the following legal bases of the General Data Protection Regulation (GDPR):

  • To respond to your enquiry and provide requested information — based on your consent and our legitimate interest in communicating with you.
  • To maintain the security and functioning of the website — based on our legitimate interest.
  • To understand site usage through analytics — based on your consent, given through the cookie banner.
  • To comply with legal obligations where applicable.

4. How long we keep your data

We retain personal data only as long as necessary for the purposes described above:

  • Contact enquiries: up to 24 months after our last correspondence, unless a longer period is required by law.
  • Consent records: up to 36 months to demonstrate compliance.
  • Analytics data: up to 14 months, after which it is aggregated or deleted.

5. Sharing your data

We do not sell your personal data. We may share it only with trusted service providers who help us operate the website (such as hosting and analytics providers), under written agreements that require them to protect your data and process it solely on our instructions.

6. International transfers

Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses to ensure an equivalent level of protection.

7. Your rights

Subject to applicable law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data ("right to be forgotten").
  • Restrict or object to certain processing.
  • Request portability of the data you provided.
  • Withdraw consent at any time, without affecting prior processing.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details in section 1.

8. How we protect your data

We apply appropriate technical and organisational measures to protect personal data, including encrypted HTTPS connections across the site, access controls, and regular review of our processing activities. While no method of transmission is entirely without risk, we work to keep your data secure.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the revision date shown above.

10. Contact

For any questions about this policy or your personal data, please reach us via the contact page or the details listed in section 1.